These Terms & Conditions govern the use of the MEDE KRK website and purchases made through our online store.
By placing an order through our website, you agree to these Terms subject to your mandatory rights under applicable consumer law.
Products
We make reasonable efforts to accurately display and describe our products.
Product images, descriptions, specifications, prices, and availability may occasionally be updated.
Minor differences in appearance may occur because of photography, lighting, device displays, or reasonable manufacturing variations.
Nothing in these Terms removes your legal rights where a product is defective, not as described, or otherwise does not satisfy applicable consumer law.
Pricing
Product prices are clearly displayed before an order is completed.
Applicable shipping charges and other mandatory charges will be shown during checkout before payment.
Prices may change at any time, but changes will normally not affect orders already accepted.
Orders
Submitting an order constitutes an offer to purchase the selected products.
We reserve the right to reject or cancel an order in reasonable circumstances, including:
- Product unavailability
- Payment failure
- Suspected fraudulent activity
- Incorrect pricing caused by an obvious error
- Incorrect product information caused by an obvious error
- Inability to deliver to the supplied destination
If payment has already been collected for an order we cannot fulfil, the applicable amount will be refunded.
Payments
Customers must use one of the payment methods available through our checkout.
Customers agree to provide accurate billing and payment information.
Payment services may be operated by independent third-party payment processors.
Shipping
Shipping times, delivery information, and applicable charges are described in our Shipping Policy and displayed during checkout where appropriate.
Customers are responsible for providing accurate shipping information.
Returns and Refunds
Returns, refunds, cancellations, and exchanges are governed by our Returns & Refunds Policy.
Nothing in these Terms limits statutory consumer rights.
Promotions
Discounts and promotional offers may be subject to additional terms.
Where applicable, restrictions will be clearly communicated alongside the promotion.
Intellectual Property
Unless otherwise indicated, website content belonging to MEDE KRK or used under licence may include:
- Branding
- Logos
- Graphics
- Photography
- Product descriptions
- Written content
- Website design
Such content may not be commercially copied, reproduced, distributed, or exploited without permission.
Prohibited Use
Customers must not use our website:
- For unlawful purposes
- To commit fraud
- To interfere with website security
- To transmit malicious software
- To attempt unauthorised access to our systems
- To misrepresent their identity or payment information
Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
Nothing excludes applicable statutory rights concerning goods that are defective, not of satisfactory quality, unfit for their applicable purpose, or not as described.
Privacy
The collection and processing of personal information is governed by our Privacy Policy.
Changes to These Terms
We may update these Terms periodically.
The version displayed on our website at the time an order is made will generally apply to that transaction unless applicable law requires otherwise.
Governing Law
These Terms are governed by applicable laws of England and Wales, subject to mandatory consumer protections available to customers in their place of residence.
Contact Information
For questions regarding these Terms:
Company name: MEDE KRK
Company address: Wohleiberg 10, Frauenkappelen, Canton of Bern, 3202, Switzerland
Email: support@medekrk.com
Phone: 020 88744371